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How nb880 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad, or Rocket, and keep your account secure.

Account data onlybKash, Nagad, Rocket payment contextYour rights, clearly statedRetention limits appliedContact path always open
nb880 How nb880 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct, or delete information we hold about you, our support team handles these requests directly. Send your request through any of the channels below and include your registered mobile number so we can locate your account quickly. We aim to acknowledge every data request and respond with a clear outcome — not a form reply.

Team online

Live Chat

Start a live chat session from your account dashboard. Mention your registered mobile number and the specific data request — our team will pick it up without delay.

Email Support

Send your data request to our support email address listed inside your account settings. Include your full name and the mobile number tied to your bKash or Nagad wallet.

Account Help Section

Log in, head to Account Help, and select the privacy or data category. You can submit a written request there and track its status without needing to contact anyone separately.

DATA HANDLING PRACTICES

How We Protect and Manage What We Store

We treat your account data as a responsibility, not a commodity. Every layer of our data handling — from the moment you tap confirm on a bKash transfer to the point your withdrawal is verified — follows a consistent set of rules we apply across all accounts.

Encrypted Storage

Account credentials and payment references from bKash, Nagad, and Rocket are stored using SSL encryption. No plaintext payment data sits in our system after a transaction closes.

Cookie Controls

We use session cookies to keep you logged in across the mobile browser and to remember your wallet preference. Clear them any time through your browser's privacy settings — this will log you out of the active session.

Retention and Deletion

Active account data is held while your account remains open. On account closure, we delete personal data beyond the minimum needed for financial record compliance. We do not hold data indefinitely.

Third-Party Sharing

We share your payment reference data only when resolving a disputed bKash, Nagad, or Rocket transaction. We do not sell account data or pass it to marketing networks.

Your Privacy Rights — Common Questions

Below are the questions we hear most often about how nb880 handles account and payment data. If your question is not here, use the live chat or email channel listed above.

We collect your name, mobile number, and the payment method you choose — bKash, Nagad, or Rocket. We also log the device and session data generated when you log in.

The transaction reference number is stored for dispute purposes. We do not store your bKash PIN or Nagad account credentials — those stay between you and your wallet provider.

Yes. Send a request via live chat or the email address in your account settings. Include your registered mobile number and we will compile the relevant account data for you.

Submit a deletion request through Account Help or email support. We will remove personal data beyond the minimum needed for financial compliance records and confirm once it is done.

Only where a bKash, Nagad, or Rocket transaction is disputed and sharing is necessary to resolve it. We do not pass your data to advertisers or unrelated third parties.

This policy covers all accounts opened on nb880. However, access to the platform and data rights may depend on your local law and the eligible regions we currently serve.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.